RavTrack PC GPS Tracking Software Archives - GPS Tracking - RavTrack Complete Real Time Tracking

April 27, 2015January 22, 2018

A GPS tracking system for marinas, boat rentals, and other watercraft

Raveon’s asset tracking solutions gives customers the ability to focus on keeping up with their assets, instead of keeping up with monthly fees. Using radio transmissions to broadcast received GPS messages, Raveon’s GPS transponders allow a marina operator to track all of their rental boats or other watercraft in real-time using a graphical display. Competing GSM (cellular based) systems charge monthly data usage fees to transmit your GPS tracking information through their cellular telephone signal towers, and only function where you have cell phone service.

If you can’t make a cell phone call, likely, you can’t be tracked. Instead of getting the oars out when you lose cell service, the RavTrack real-time tracking system provides a complete standalone system. No usage fees or third party infrastructure is necessary; instead RavTrack GPS transponders operate via VHF or UHF digital radio transmissions, providing you with instant status updates on every rental boat or other watercraft in your fleet.

Raveon’s easily configured and customizable GPS tracking system is designed to operate where and how you want it to operate, including a specialty line of weatherproof IP65 rated GPS transponders perfect for small watercraft such as jet-skis, kayaks, or the like.

On the boat, the Raveon GPS transponder simply requires access to the 12 volt (DC) power source, that’s likely already a part of your rental boat, an antenna for the radio, and an antenna for the GPS. With available power saving modes, Raveon’s data radios will only draw a small fraction of power, meaning that it’s even suitable for a sailboat!

Raveon also offers compact design options suitable for jet skis (UHF systems suggested for Jet Skis for more compact sized antennas.) Once your transponder is installed in your boat just turn it on and go. The transponder will immediately begin searching for GPS lock and will begin broadcasting its location automatically at your chosen intervals.

The powerful GPS transponders broadcast position signals that can easily be received several miles over open water. At your marina, truck, or your general base of operations, another transponder and antenna receives the incoming GPS reports from the boat or rental fleet. View the Port Asset Tracking infographic to learn more about how the RavTrack system is designed. For more information, learn how the Port of Long Beach partnered with Ravtrack for their tracking needs.

GPS Tracking Software

Raveon’s Windows based RavTrackPC program is available to provide you with a platform to view your assets (As seen in the image on the right.) Customization integrated into RavTrackPC will provide your tracking system with the map you want to use. You will be able to see the locations and IDs of each of your tracked boats out on the water on your map. You can also configure RavTrackPC with rules and alerts so that if your boat starts moving at 2 AM or simply hasn’t reported in several minutes an alarm will be triggered. Alarms can do anything from making a loud noise, to sending an email, tweet or SMS message, to triggering a third party program on your system through a command line interface.

RavTrackPC does far more than just tracking movement too, it can be used to track speed, duration and proximity to other tracked objects as well! RavTrackPC provides Geo-Fence alerts, where you can create invisible borders to alert you when a boat is not where it’s supposed to be, or when it is heading back in to the marina or launch ramp. This greatly facilitates dock service not to mention how much easier it is catch your daredevil kids/clients in the act of doing 40mph in a no-wake zone in your boat! It also keeps the harbor master happy. Furthermore, if the people in any of your rental craft have an issue, the optionally installed boat assistance switch can be triggered and help can be dispatched directly to the distressed boat’s location.

Displaying GPS Position

The RavTrack GPS transponder can also be set up to be displayed on many on-board GPS systems for boats or vehicles. (Such as the Lowrance HDS-5 and Garmin 400 seen in the images on the left.) This means that not only can you track your boat from the marina, it means that your boat or tow vehicle can also track yourboats! No more awkwardly waiting around at the loading/unloading ramps! You can watch your boat approach from anywhere, long before it’s in eyesight range. This is also very useful for the private yacht operator in keeping track of tender boats or tracking recreational watercraft. Not only is RavTrack great for keeping marina staff updated, the mobile tracking capabilities of RavTrack are ideal for use in your service or rescue craft. Furthermore, if your rental boat has a compatible display, your marina dock location can appear on the display to guide the lost helmsman back home.

Raveon’s GPS tracking solutions provide a service that’s simple to use as well as appropriate for an enjoyable boating experience while eliminating the stress of uncertainty. Whether that means the peace of mind of knowing your customers whereabouts, or simply knowing your boat/fleet will be where you parked it last, Raveon’s stand alone, recurring-fee free, real time tracking will help improve your overall customer service, safety, and fleet maintenance.

Give us a call to discuss your particular operation and allow us to customize a GPS tracking solution tailored to what you need from your GPS tracking system, including system planning, custom radio configurations, or other special needs. If you have questions about the RavTrack GPS tracking system, we also offer an informative webinar.

March 29, 2012April 11, 2012

Restricting client views of tracked objects in RavTrack PC

When using RavTrack PC for multiple clients or departments it may be convenient to restrict the ability of a particular client to track or view only specific assets. For instance if you are tracking police, fire, and public works vehicles you may want supervisors from each of those individual departments to see only the vehicles within their department.

Currently RavTrack PC allows you to set the viewing privileges on a WorkStation by a WorkStation basis. In the future we anticipate a version of RavTrack PC will allow you to set these privileges on a user by user basis.

To set a WorkStation client priveleges there are essentially three basic tasks involved.

First, create specific groups of vehicles and add the pertinent vehicles to the proper group.

Second, set the WorkStation capabilities to view just the specific group appropriate for that WorkStation.

Third and most importantly fix the user capabilities for the WorkStation so that a particular user cannot override the settings.

Here are the detailed steps involved for each task. Perform these as an administrator user.

Create groups and assign vehicles to particular groups. In RavTrackPC there is a default group named “everyone” where all vehicles or tracked assets are automatically assigned as members of the group. You may assign vehicles or other tracked objects to another group of your choice. These objects will all remain as members of the everyone group as well, but any specific object or vehicle cannot be a member of more than one additional specified group. Plan your groups accordingly.

If the group you want does not already exist, from the main menu bar in RavTrack PC choose file . program properties . program operations tab . click on the button “add a user group” naming it however you prefer. Save and exit program properties.

To add a a vehicle to your group, first find the vehicle you want to add to the group in the database window on the left hand side of the main screen. If you can’t find the vehicle ensure you have selected “everyone” and no filters are used. Double click the vehicle name and the Edit Object Properties window will appear. The vehicle name should already be in the appropriate box, simply pull down the group name (immediately below) and add the vehicle. (Hint: To add a lot of vehicles you can scroll through a series of IDs on the left side). Save and Exit the window.

Restrict the workstations’ view to a particular group. From the main menu bar in RavTrack PC choose “User Groups”. The list will show all available groups. Simply check the group(s) you want to allow to be viewed. Ensure the group “Everyone” is not checked.

Fixing a users abilities so they cannot override the settings. You must ensure that each user has a login on only the appropriate workstations, and that they are forced to log in User logins may be shared amongst your users at your option. Ensure the user login privileges are restricted as appropriate for their status. From the main menu bar in RavTrack PC choose file . program properties . Users and Login tab . Create a user name and password, check the “Require user to login upon program start” box, and check the appropriate privilege boxes for the users’ status within your organization. In the example below the user can only acknowledge alert and run reports.

You are finished. Should you have any questions, or suggestions for future enhancements, please feel free to contact us, and thank you for being a RavTrack user!

October 28, 2010October 28, 2010

No PRAVE messages received

So, you set up RavTrack PC and connected your base station to the computer running RavTrack PC. And yet, nothing is happening. This article describes some common solutions to communication problems in a RavTrack GPS tracking system.

Connection/COM port issues

When the system is running, select View > Communication Statistics from the main screen. This will show you how the various RavTrack PC communication channels are operating. In the second column of the communication statistics is a message counter with two numbers AAA/BBB. AAA is the number of NMEA messages from the local radio connected to RavTrack PC. BBB is the number of PRAVE messages that came into RavTrack PC through this channel. A PRAVE message occurs whenever the “base” radio receiver connected to RavTrack receives a GPS position report over-the-air.

If the message counter shows 0/0, then there is no communication with the base radio. This is probably due to on of the following things, and will have to be remedied:

The Base radio is off.
The base radio is not connected to the PC running RavTrack PC.
The COM port that the base radio is plugged into is not configured correctly (Program Properties > Congure I/O to repair it).
The cable connecting the base to the PC is bad, or is a “Null modem”. For most computers, the connection will be a USB or a 9-pin serial cable wired 1:1.
The COM port that the base is connected to is in use by another software program.

No Over-the-Air Reception

If the message counter in the Communication Statistics window shows NNN/0 where NNN is some non-zero number, and the second number is 0, this means the base radio is communicating with RavTrack PC sending NMEA messages, but nothing is being received over the air. The COM port and cables are fine, but there is a problem receiving the over-the-air messages. The most common problems that will cause this and need to be corrected are:

No antenna is connected to the base radio.
The base antenna cable or connector is broken.
The KEYPHRASE is not set. The KEYPHRASE encryption code must be the same in all radios. The factory default KEYPHRASE is “RAVEON”.
The base receiver is not set to the correct frequency. Note: the base’s STAT LED will blink green each time it receives a message from a GPS transponder.
The TOID (ATDT) in the mobile transponders are not set to the base station’s ID. Note: you can set the base station address mask to ATMK 0000 to receive all messages regardless of TOID.
The mobile transponders are not transmitting. Reasons for them not transmitting may be:
A. No power to the transponder.
B. No GPS satellite lock. The transponder’s GPS antenna must be able to see the sky.
C. The transmit frequency is incorrect.
D. The KEYPHRASE is wrong.
E. Their antenna or coax cable is broken or disconnected.

Common Configuration Errors

From the factory, all Raveon GPS transponders and base stations are configured to work out of the box. You will not need to set anything just to verify they work. But, you may bave to modify some settings for your particular installation before you put them in the field. The following parameters within the base station and GPS transponders must all be set correctly and to the same settings on all units for your system to work:

KEYPHRASE
Over-the-air baud radio. Do not change without consulting the factory.
TOID of the transponder must be the ID of the base.
Group number (ATGP). The factory default is none, and is typically left at none (ATGP 0).
TDMATIME and SLOTTIME parameters.

June 13, 2010January 7, 2018

Monitoring your GPS Tracking System

With any complex communication system, there can be problems which cause it to not work as planned. It could be a power failure, electrical failure of a component, computer crash, cut cable, broken antenna, lightning damage, or a host of other unforseen issues. Most of these are easy to deal with, but quickly being notified when they happen can be important.

You are able to monitor your GPS tracking system if your system uses RavTrack PC or any other GPS tracking software that allows you to create an alert if a vehicle does not report in. By configuring your RF infrastructure components to also work as GPS transponders, the same tools used to monitor vehicles can be use to monitor your system.

For example, if you use a repeater in your system, configure it to periodically transmit its GPS position also. This way, if the antenna fails, power goes out, or it just stops working, your GPS monitoring software will send an alert.

With RavTrack PC, you can setup an Alarm and Monitoring Rule to help you monitor your radio network, server, or system operation. Using the “No Reports” parameter monitoring feature, you can configure an alert to send an email to IP or Management personnel if your system stops working.

Monitoring System Components

To determine if part of all of the GPS tracking system is working, the periodic GPS position messages sent over the air may be monitored, and if they stop coming in, an alert can be generated to notify personnel of a potential system problem.

The easiest way to monitor the radios in your network is to configure them to report their GPS positions over-the-air. Then configure an Alarm and Monitoring Rule using the No Reports parameter monitor to send an email if the item being monitored does not report in within a preset time period. This will cause the Alert email to be sent if a part of the GPS tracking system fails such as broken antenna, cut cable, failed power supply, lightning damage, and unplugged serial cable.

Most radio transceivers, such as the M7 GX series of radios, which are used at a base station site may also be configured to output standard NMEA GPS position messages every 5 seconds. This periodic local NMEA GPS message can also be used to determine if the base station radio is alive and operational. To use the NMEA GPS position in an alert, you must configure the Communication Channel to interpret the NMEA GPS data as a tracked object in your system. There is an option to Interpret GPS data w/o ID as ObjectData in the Systems Communications configuration tab. If this enabled, RavTrack PC will create a new tracked vehicle with an ID 900X where X is the communications channel. RavTrack PC will place the location of the vehicle 900X at its GPS position.

If there is a GPS transponder in the network that always is powered on and working, then the position report from that unit may also be used to check for system operation.

Monitoring a Server running RavTrack PC

The technique described above will work to monitor individual system components such as receivers, cabling, repeaters, and antennas. But if a main server running RavTrack PC fails, the failed server cannot report itself failing. A solution to this dilemma is to also run RavTrack PC on a management workstation, and then configure the same No Reports Alert on the workstation. If the a server fails, causing the RavTrack system to stop recording GPS tracking data, the workstation’s No Reports Alert will then trigger, send an email, and/or alert the operator.

March 14, 2010March 24, 2010

Setting Up VPN access to a Windows XP Computer

If you are running your GPS tracking system using RavTrack PC on a Windows XP computer, you may want remote users to be able to access the tracked objects database from a remote computer that is not on your local netwrok. You may be able to do this using a Virtual Private Network (VPN) connection.

This article describes how to setup VPN access to a Windows XP computer. VPN access will allows you to network two computers together, even if they are not on the same local network. It will work across the Internet, while still maintaining security and privacy.

You will need Windows XP Professional with SP2 or SP3 installed.

How to Configure VPN host on a Windows XP computer

From the Start menu, open the Windows Control Panel.
Double-click the Network Connections item in Control Panel. A list of existing network connections will appear.
Choose the ‘Create a new connection‘ item from the left-hand side of the window. The Windows XP New Connection Wizard will appear on the screen.
First click Next to begin the new connection wizard.
Select Setup Advanced Connection‘ item from the list and click Next.
Choose the ‘Accept Incoming Connections‘ option and click Next.
On the ‘Devices for Incoming Connections’, click Next.
Choose an option on the “Allow Incoming Connections“and click Next.
On the ‘Users Permissions’page, select all of the users you would like to allow VPN access to this computer. Important: Every user that you wish to give VPN access, must have a Windows Login on both computers with the SAME login name and password.
Click on the Next button.
On the Network Software page, select TCP/IP and click on Properties.
On the Incoming TCP/IP Properties page, select Allow Callers to Access my Local Area if you want remote users to also access the LAN.
Click on the option that determines how the remote computer will get its IP address for this VPN connection. Make sure the IP scheme is the same as on your server.
Click OK.
If the VPN server is behind a router, Port Mapping will need to be done on the router. Standard port usage is port number 1723 for PPTP. You might also have to configure your router for ‘PPTP Passthrough’. Port usage for IPSec is 500, 50-51. These ports will have to be forwarded to the VPN server’s IP.

Microsoft has excellent technical articles about setting up VPN networks <here> and <here>.

Once you have VPN access configured to your RavTrack PC, you will need to connect to it from the remote client computer. The remote client computer will need to have a VPN connection created on it. Follow the steps below to create an VPN connection on the client computer.

Configure a VPN connection from a client computer

To set up a VPN connection on the client computer, follow these steps:

On the computer that is running Windows XP, confirm that the connection to the Internet is correctly configured.
Click Start, and then click Control Panel.
In Control Panel, double-click on the Network Connections.
Click Create a new connection.
On the Network Connection Wizard, click Next.
Click Connect to the network at my workplace, and then click Next.
Click Virtual Private Network connection, and then click Next.
If you are prompted to, do one of the following:
- If you use a dial-up connection to connect to the Internet, click Automatically dial this initial connection, and then click your dial-up Internet connection from the list.
- If you use a full-time connection such as a cable modem, click Do not dial the initial connection.
Click Next.
Give the connection a descriptive name, and then click Next.
Enter the host name or the Internet Protocol (IP) address of the computer that you wish to connect to, then click Next.
Click Anyone’s use if you want the connection to be available to anyone who logs on to the computer, or click My use only to make it available only when you log on to the computer, and then click Next.
Click Finish.
If you are prompted to ‘connect’, click No.
In the Network Connections window, right-click the new connection you created.
Click Properties, and then configure more options for the connection:
- If you are connecting to a Windows domain, click the Options tab, and click to select the Include Windows logon domain check box to specify whether to request Windows logon domain information before trying to connect.

To use the new connection, follow these steps:

Use one of the following two methods:
- Click Start, point to Connect To, and then click the new connection.
- If you added a network connection shortcut to the desktop, double-click the shortcut on the desktop.
If you are not currently connected to the Internet, Windows offers to connect to the Internet.
After your computer connects to the Internet, the VPN server prompts you for your user name and password. Type your user name and password, and then click Connect.
Your network resources should be available to you in just like they are when you connect directly to the network.
To disconnect from the VPN, right-click on the icon for the connection, and click Disconnect.

January 26, 2010January 26, 2010

Microsoft SQL Server User Logins

When you choose to use Microsoft SQL Server for your RavTrack PC database, all of the location information of the GPS tracked vehicles will be stored in the SQL database called “RavTrack“. You must create this database manually using Micrtosoft’s Management Studio software program, and then assign the user login rights to the database. RavTrack PC will create the tables within the database.

The steps to take to setup the RavTrack SQL database in SQL Server 2005 or 2008 are as follows:

Using the Management studio, create a database with the name “RavTrack”. You do not need to create any tables in the database, as RavTrack PC will create them the first time it connects to this database.
Using Management Studio, create security login accounts for the users that will be using RavTrack PC on the network. Right click on Databases > Security > Logins > New Login… to create a new login account for each user. Set the Server Role to “serveradmin”.
Using Management Studio, assign the new user login to the RavTrack database. Right click on Databases > RavTrack > Security > Users . Add User… to add the new user to the database. Set the Role Members” to db_datawriter and db_datareader.

Management Studiois a very good tool to use not only for configuring SQL Server, but also to verify that connections to the RavTrack database are OK. On any workstation that you feel there is a login problem with the database, login to that workstation with the user name and password, run Management Studio, and try to access the RavTrack database. If you can access it and list the tables, then the user name and password has the proper rights configured on the server.

There is a verion of Microsoft SQL Management Studio for every version of their SQL Server program.

January 25, 2010November 20, 2014

Crystal Reports Installation Issues

Integrated into RavTrack PC GPS Tracking software is a powerful report generating software program called Crystal Reports from SAP.

As part of the RavTrack PC installation, a run-time redistribution module is installed on the computer along with RavTrack PC. The Crystal Reports run-time module allows crystal reports to be generated by RavTrack PC, and viewed by the user. But, it does not include the report editor. To customize your own Crystal Reports, you will need to by a full-version of Crystal Reports 10. The run-time module included with RavTrack PC will give you the ability to view the Crystal Reports you generate with RavTrack PC’s report generator.

Installation Problems

There is often an installation error with the Crystal Reports run-time on certain Windows Vista machines. If during the installation of RavTrack PC you get an error message about Crystal Reports, you can ignore it because there is a simple solution that can be performed after the installation of RavTrack PC is complete.

If, after RavTrack PC is installed and operating, you get an error when trying to open the report generator in RavTrack PC (View > Reports), then you should manually install the Crystal Reports 10 run-time module. To do this, perform the following steps:

Close RavTrack PC.
Install the 32 bit version of the Crystal Reports Runtime for Visual Studio if you are using for Windows XP or a 32 bit version of Vista, 7, and 8. Install the 64 bit version if you are using the 64 bit versions of Windows OS.
Download the Crystal Report run-time module from Raveon’s server at:
32bit: http://ravtrack.com/downloads/CR_install_32bit_13_0_5.zip
64bit: http://ravtrack.com/downloads/CR_install_64bit_13_0.zip
Unzip the file to your local disk.
Open Explorer, and go to the directory where the .zip file was stored to.
Double click on the CR_install_xxxxxx.msi file to run the installation program.
Follow the instructions in the installer, and let it install.
Once the Crystal Reports installer has finished, start RavTrack PC, and verify the report features are working.

January 18, 2010May 12, 2010

Configuring a Microsoft SQL Server Installation

With release of RavTrack PC vesion 3.1, RavTrack PC supports Microsoft’s SQL Server 2005 and 2008. By default, RavTrack PC uses Microsoft Access databases and tables to store its inforamtion. Access is a very good choice for a database when RavTrack PC software is ging to be run on a single workstation, in a vehicle, or when the number of concurrent users is small.

But, when the number of users running RavTrack PC increases, or when the size of the Log table is large, Microsoft’s SQL Server is a superior product, albeit a bit more complex to install and manage.

You can download RavTrack PC evaluation copy free as well as the technical manual from Ravoen’s web site at: http://ravtrack.com/RavTrack-PC-Software.html

If you are going to use a Microsoft SQL Server 2005 or SQL Server 2008 database with RavTrack PC, then you will need to prepare the SQL Server first, before running RavTrack PC. Perform the following steps:

SQL Server Installation

Install Microsoft SQL Server or SQL Server Express. SQL Server Express is available from Microsoft at no charge. It may be downloaded at: http://www.microsoft.com/Sqlserver/2005/en/us/express.aspx
Use the “SQL Server Configuration Manager” software program that is installed with MS SQL Server to configure the server.
Using the SQL Server Configuration Manager, enable the TCP/IP Client Protocol (SQL Server Configuration Manager > SQL Natice Client Configuration > Client Protocols > TCP/IP).
Also download and install the “Management Studio” for SQL Server. The Express version may be downloaded at the same website as the SQL Server Express is downloaded from.
Set the default transaction time-out of Management Studio to 1000 seconds (Tools> Options> Designers> Transaction Timeout)
Using the Management studio, create a database with the name “RavTrack”. You do not need to create any tables in the database, as RavTrack PC will create them the first time it connects to this database.
Using Management Studio, create Login accouts for all users what will be accessing the SQL database using RavTrack PC.

Troubleshooting:

If you are having trouble connecting RavTrack PC to your SQL server installation, check the following items:

Shut down RavTrack PC using FIle > Exit, and restart it. Whenever the database type is changed in RavTrack PC, you should restart the application.
Install Microsoft’s Management Studio applicationon the computer running RavTrack PC. Use Management Studio to connect to the server to verify that the SQL Server is running properly and accessible from the workstation.
Make sure the the TCP/IP Client Protocol is enabled on the SQL Server.
Make sure you are logged into RavTrack PC as an administrator with the ADMIN account.
Make sure you have purchased and installed an “Unlimited” license on RavTrack PC. The “Limited” version will not connect to an SQL Server.
Make sure you created a database on the SQL server named “RavTrack”. The RavTrack database needs to be on the server before running the RavTrack PC program. Yse the Management Studio to create the “RavTrack” database on the server.
You should have an account on the SQL Server computer with the same name and password as the name/password that you used to log onto Windows on the RavTrack PC computer. If you have not done this, create a Windows user account and password on the SQL Server computer to match the Windows user/password on the RavTrack PC Windows login account.
Make sure the rights assigned to the login account are at least db_reader, db_writer, and db_admin.

April 8, 2009May 12, 2010

Tracking Alerts via SMS

Your Raveon RavTrack PC GPS Tracking System can send “Rule Alert Messages” via email when triggered by a GPS tracking rule. GPS tracking Rules may be based upon vehicle speed, proximity, idle time, geo-fences, and many other conditions. When a rule alert is triggered, the rule alert messages may be sent to any email address.

Often, users wish to send an alert to a mobile device using Short Messaging Services (SMS). Cell phones, Blackberries, iPhones, and many other mobile communication devices can receive SMS messages. And sending a Rule Alert Message to them is very simple.

To send a GPS tracking alert from RavTrack PC (Raveon’s GPS tracking software), configure the “mail to” address to send the alert message to, to the mobile-devices wireless carrier’s email server, using the telephone number of the mobile device as the email address. Different wireless carriers use different email address formatting (See list below), but in general, the email address will be something like:
760-555-1212@txt.att.net where 760-555-1212 is the telephone number of the subscriber.

The domain listed after the @ sign depends upon the carrier, and the list below shows some common carriers and their email domain names.

Verizon: 10digitphonenumber@vtext.com
AT&T: 10digitphonenumber@txt.att.net
Sprint: 10digitphonenumber@messaging.sprintpcs.com
T-Mobile: 10digitphonenumer@momail.net
Nextel: 10digitphonenumber@messaging.nextel.com
Cingular: 10digitphonenumber@cingularme.com
Virgin Mobile: 10digitphonenumber@vmobl.com
Alltel: 10digitphonenumber@message.alltel.com
CellularOne: 10digitphonenumber@mobile.celloneusa.com
Omnipoint: 10digitphonenumber@omnipointpcs.com
Qwest: 10digitphonenumber@qwestmp.com
MetroPCS: 10digitphonenumber@mymetropcs.com
Bell Canada: 10digitphonenumber@txt.bellmobility.ca
Telus: 10digitphonenumber@msg.telus.com

Remember, SMS is a short-message service, and the carrier may break long messages up into multiple short messages. SMS is often not free, and the users of SMS must pay a per-message fee. The recipient of the GPS tracking alert SMS may be billed by the wireless carrier for each alert message received.

The email server and address that the Rule Alerts are emailed to is configured in RavTrack PC by selecting FILE>PROGRAM PROPERTIES and then clicking on the “SERVERS” tab. On the Servers tab, you will see the boxes to fill-in the email address and email server information.